Return & Exchange
We want you to be happy with your order.
Exchanges
- Exchange any unworn item, with tags attached, within 15 days of delivery.
- The most common reason is a size swap — tell us the size you need and we will arrange it, subject to stock.
- Your first size exchange on an order is free; we cover the return courier charge once per order.
Refunds
- Because every order is Cash on Delivery, we do not process cash refunds.
- If an item arrives damaged, faulty or wrong, we replace it free of charge, or give store credit if no replacement is available.
What cannot be exchanged
- Items that have been worn, washed, altered or are missing tags.
- Innerwear and items marked "final sale / no exchange".
- Bundle sets can only be exchanged as a complete set.
How to start an exchange
- Message us on WhatsApp (03355239840) within 15 days with your order number and what you would like to change.
- We confirm and share the return address or arrange a pickup.
- Once we receive and check the item, we send the replacement.
Contact
WhatsApp: 03355239840 · Email: analyticdata4@gmail.com
Questions? Reach us any time on WhatsApp.
